The injuries we see, and what we actually do about them.

No. Physiotherapy in BC is a primary-contact profession regulated by the College of Physical Therapists of BC (CPTBC). You can book directly without a GP or specialist referral. Some extended health plans require a referral for reimbursement, so check your plan before your first visit.

A sport physiotherapist has completed additional credentialled post-graduate training through Sport Physiotherapy Canada (SPC) on top of the base physiotherapy license. The added scope covers high-load return-to-sport programming, sport-specific concussion management, and field-of-play care. Both are licensed physiotherapists. The difference matters most for competitive athletes and complex return-to-play cases.

Almost certainly yes. The conditions above cover the most common presentations at a sport physiotherapy clinic, and the clinic covers 50 or more conditions across sports, spine, upper and lower limb, and claims once you count the full body-region list below. If your injury isn't listed anywhere on this page, call or send a message, and the team will confirm whether it falls within scope and which clinician is the best fit.

Yes. Medstar is a pre-approved ICBC provider and handles WorkSafeBC claims directly. Under BC's Enhanced Care model, the first 12 weeks of physiotherapy after a motor vehicle accident are pre-approved, so you pay nothing for covered visits once you have your claim number. Claims are one of the four areas the clinic covers, alongside sports, spine, and upper and lower limb conditions.

Book directly online through the clinic's Jane App page at medstar.janeapp.com, no referral needed. Physiotherapy in BC is a primary-contact profession, so you can see a physiotherapist first and go through a referral only if your extended-health plan requires one for reimbursement. Same-day and next-day openings are common; check the live calendar for the nearest slot with your preferred clinician.

The first visit runs 60 minutes and is one-on-one with the same physiotherapist you'll see for follow-up appointments, not a rotating roster. You leave that first session with a working diagnosis, your first round of hands-on treatment already delivered, and a small set of exercises calibrated to where you actually are, rather than a generic handout.

Yes. The clinic sees everything from an acute disc flare-up that started yesterday to a chronic ache that has been building for years, and the same movement-first approach applies to both. Long-standing pain usually needs a longer look at load, posture, and movement habits, while a fresh injury is managed first for pain and swelling before rehab ramps up.

Every physiotherapist on staff is registered with the College of Physical Therapists of British Columbia, and the roster is doctoral or master's-level. Several hold post-graduate IMS (intramuscular stimulation) certification through UBC's Division of Physical Therapy, and some carry additional credentialled training through Sport Physiotherapy Canada for high-load return-to-sport and concussion cases.

All three. Youth cases include growth-plate conditions like Osgood-Schlatter disease in active 10-to-15-year-olds, with a dedicated youth-athlete physiotherapy service and a parent or guardian attending the first visit for patients under 16. Older adults are seen for osteoarthritis, balance and fall risk, and post-surgical recovery, with a dedicated seniors' physiotherapy service alongside the general caseload.

Alongside physiotherapy, the clinic offers registered massage therapy, manual osteopathy, kinesiology, acupuncture, and naturopathic care, plus IMS dry needling, high-power laser therapy, TECAR therapy, and shockwave therapy as treatment tools within a rehab plan. Custom orthotics and post-surgical rehab round out the service list, so most of what a condition on this page needs can be handled under one roof.