For clients
Everything you need before your visit.
From booking to billing — straight answers, no surprises.
Book online
- 1. Click the button below
- 2. Choose your service and therapist
- 3. Pick a time that works for you
- 4. Follow the on-screen instructions
Or call us
Prefer to talk to a human? Our front desk is happy to help with bookings, claims and questions.
(604) 988-5411Which appointment do I need?
Private clients
With or without extended health benefits. Choose Initial Assessment for a new region or after 3+ months.
ICBC clients
If you've been in a recent car accident in BC, your active claim covers treatment.
WSBC clients
Recent workplace injury in BC? We bill WorkSafeBC directly on your behalf.
MSP supplementary
Eligible BC residents receive $23 per visit, up to 10 visits per calendar year.
Insurance & coverage
We direct-bill ICBC, WorkSafeBC, and most extended health plans. No upfront cost for covered claims. Quick answers below — full details on each dedicated page.
Had a crash? (ICBC)
Bring your claim number. We confirm coverage and handle all extension paperwork. Up to 25 pre-approved sessions in the first 12 weeks — no upfront cost.
Full ICBC guide →Workplace injury? (WorkSafeBC)
15 pre-approved sessions in the first 6 weeks. We direct-bill WSBC and submit treatment-plan extensions on your behalf.
WorkSafeBC details →Extended health or private?
No referral needed in BC. We direct-bill Pacific Blue Cross, Sun Life, Manulife, Great-West Life, and Green Shield. RMT, physio, and osteopathy are separate benefit categories — check your annual limits.
MSP supplementary?
Eligible BC residents receive $23 per visit for up to 10 subsidised visits per calendar year. Select MSP Supplementary when booking.
What to bring
- • Care Card
- • Details of any health problems and past treatments
- • Comfortable, loose-fitting clothing
- • Shorts for lower-limb assessment; sports bra for women
- • Any recent X-ray, ultrasound, CT or MRI results
- • Extended health benefit card, if applicable
- • ICBC or WSBC claim number and date of injury
Parking & access
Free parking is available inside the plaza. No payment, no plate registration needed.
Please fill out our intake form before your first appointment so we can make the most of your time with us.
Book your appointment
Recover faster, perform better.
Same-week appointments available. Direct billing with most insurance providers.