Medstar Sport Physio & Health

High intensity laser therapy

The laser is a tool, not a miracle.

Medstar was the first physiotherapy clinic on the North Shore to install a Class 4 high intensity laser. This hub explains what it does, which injuries the research actually supports, and when we would tell you to spend your money on something else.

First Class 4 laser on the North Shore Delivered inside a physio visit No separate laser fee

In short

High intensity laser therapy, in eight lines.

The short version

What the machine actually does.

A therapeutic laser produces light at specific wavelengths in the red and near-infrared range. That light is absorbed inside your cells, mainly by an enzyme in the mitochondria. The absorption changes how the cell behaves for a while: more energy production, less of the local chemistry that keeps an area sore and swollen. The formal name for this is photobiomodulation. It is a biological effect, and it is a modest one.

The word “high intensity” is about power, not about aggression. A Class 4 device puts out more optical power than the small Class 3B units sold for home use, which means more light energy reaches tissue underneath skin and fat in the same amount of time. Deep structures like a hip tendon or the back of a knee are reachable in a way they are not with a low-power device. That is the entire practical difference.

Here is the part most clinic websites leave out. Laser does not restructure tissue in a session, it does not block nerve signals, and it does not replace loading. What it does reasonably well is lower pain and irritability for a period of time, which matters because it lets you start doing the rehab that genuinely changes a tendon or a joint. If a clinic sells you laser as the treatment rather than as the thing that makes treatment possible, be skeptical.

We use it most in three situations: an acutely irritable injury in its first few weeks, a post-surgical area that is too sore to load properly, and a chronic joint problem like knee osteoarthritis or a frozen shoulder where pain is the reason you cannot get moving. Outside those, we will often tell you your money is better spent on assessment time and a loading programme.

The full guide

Everything about laser therapy, in plain English.

Start here

What it treats

How it compares

Practical questions

Related

Where laser fits with everything else.

FAQ

Laser therapy questions we get asked.

Does high intensity laser therapy actually work?

High intensity laser therapy has its strongest published support in lower-limb tendinopathy and plantar fasciitis. A 2022 BMJ Open systematic review of randomised trials found laser reduced pain by 13.15 mm on a 100 mm visual analogue scale at the end of treatment, and the benefit was still measurable 4 to 12 weeks later. That is a real effect, though a modest one, and it was measured alongside rehab rather than instead of it.

What is the difference between high intensity laser, HILT, HPLT, and Class 4 laser?+

High intensity laser therapy, HILT, HPLT, high-power laser, and Class 4 laser all describe the same treatment. European research papers tend to write HILT, North American clinics tend to say high-power or Class 4. Class 4 is a laser safety classification, not a brand or a clinical grade. The device, the mechanism, and the conditions treated are identical whichever term a clinic puts on its website.

What does laser therapy feel like?+

High intensity laser therapy feels like a deep, spreading warmth over the treated area, and most people find it pleasant. The handpiece keeps moving in slow passes rather than sitting still, which is what stops any single spot getting too hot. Sharp pain or a burning sensation is not expected. If you feel either, say so immediately and your physiotherapist will change the pass speed or reposition the head.

How many laser sessions will I need?+

A course of high intensity laser therapy at Medstar usually runs 6 to 10 sessions, often two to three times a week at first and then spacing out. The cellular response is cumulative, so most people notice a shift around the third or fourth session rather than the first. We reassess after the first block and stop if nothing measurable has changed. We do not pre-sell session packages.

Is laser therapy safe?+

High intensity laser therapy is safe when it is delivered by a trained clinician with the correct eyewear on everyone in the room. A Class 4 laser can damage the retina if the beam is viewed directly, so protective glasses are not optional for either the patient or the operator. Beyond eye safety, the common side effect is short-lived warmth or mild redness over the treated area.

How do I know if laser therapy is right for my injury?+

You find out at an assessment rather than by booking a course of laser up front. High intensity laser suits an injury where pain and irritability are the specific barrier stopping you from loading the area, such as a reactive tendon or a painful arthritic knee. If your main problem is stiffness, weakness, or movement control, a physiotherapist should tell you plainly that laser is not the answer.

Is laser therapy covered by ICBC, WorkSafeBC, or extended health?+

Laser is delivered inside a physiotherapy session at Medstar and billed on the physiotherapy line, so normal funding rules apply. ICBC claims, WorkSafeBC claims, and most extended health plans cover physiotherapy visits that happen to include laser. There is no separate laser fee added on top, and no funder is billed for laser as its own line item.

Is laser therapy better than shockwave?+

Laser and shockwave do different physical jobs, so one is not simply better. Laser delivers light that is absorbed by tissue and is generally comfortable, which suits irritable or acutely inflamed problems. Shockwave delivers mechanical pressure waves and is deliberately more provocative, which suits stubborn chronic tendinopathy and calcific deposits. The choice depends on how irritable your tissue is on the day you are assessed.

Do I need a separate appointment for laser therapy?+

No. Laser at Medstar happens inside a regular physiotherapy appointment, not as a standalone booking. The laser portion takes 10 to 20 minutes of the visit, and the rest is assessment, hands-on treatment, and your loading programme. The point of the laser is to make the rehab tolerable sooner, so separating the two would defeat the purpose.

How soon after an injury can I start laser therapy?+

High intensity laser therapy can begin as soon as you have been assessed and serious injury has been ruled out, and there is no waiting period built into the treatment itself. We use it most in the first few weeks after an injury, when pain and swelling are at their peak and are the reason you cannot start rehabilitation. Book an assessment first so the diagnosis comes before the machine.

Not sure it is for you?

Come in for an assessment and we will tell you honestly whether the laser helps.

Some injuries respond well to it. Plenty do not, and we will say so rather than sell you a package. Either way you leave with a plan.

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