Medstar Sport Physio & Health

Practitioners · est. 2018

Meet the team
caring for you.

Academic therapists with more than 20 years of combined clinical experience in sports rehabilitation, manual therapy and recovery. They practise hands-on, one patient at a time.

9

Practitioners

20+

Years experience

5.0

Google rating

Lead clinicians

Two decades of clinical authority, on every patient.

The wider team

Full-spectrum care, under one roof.

Front desk

Your first point of contact.

Kimiya Amini, Clinic Manager

Clinic Manager

Kimiya Amini

Your first point of contact for bookings, billing, intake forms and insurance coordination.

Our mission

"To help every patient achieve optimal health through personalized treatment plans built around their strength, mobility and lifestyle goals."

Common questions

About booking and our team.

Do I need a referral from a doctor to book with Medstar?

No referral is required. In British Columbia you can book directly with a registered physiotherapist, registered massage therapist, or any other practitioner on our team. Some extended health plans request a referral before they reimburse a claim, so check your policy if you plan to submit one, but the appointment itself does not wait on a doctor.

How do I choose which practitioner to see?+

If you have a sports or musculoskeletal injury, start with one of our physiotherapists. If your main goal is soft-tissue recovery and relaxation, an RMT appointment is a good fit. For complex postural or joint-restriction issues, manual osteopathy pairs well with physio. Call (604) 988-5411 or book online and our front desk will match you to the right practitioner for your concern.

Are all practitioners at Medstar registered in BC?+

Yes. Every practitioner holds current registration with their governing college. Physiotherapists are registered with the College of Health and Care Professionals of BC (CHCPBC). Registered massage therapists and naturopathic doctors are registered with the College of Complementary Health Professionals of BC (CCHPBC). Kinesiologists hold provincial certification through the British Columbia Association of Kinesiologists (BCAK). All registrations are verified annually.

What happens in a first physiotherapy appointment?+

The first visit is an assessment. Your physiotherapist will take a history of the injury, review any imaging or reports, and carry out a physical examination of movement, strength, and tissue quality. By the end of the hour you will have a working diagnosis, a clear idea of how many sessions to expect, and a first set of exercises. Treatment often begins during the same visit once the assessment is complete.

How long does a typical appointment last?+

Physiotherapy and osteopathy appointments run 45 to 60 minutes. Registered massage therapy is available in 30, 45, or 60 minute blocks. TECAR therapy and Class IV laser therapy are delivered inside a physiotherapy hour, not as separate sessions. Kinesiology sessions are 60 minutes.

Can I see more than one practitioner on the team for the same injury?+

Yes, and it is common. A physiotherapist may refer you to an RMT for deep soft-tissue work between physio visits, or to our kinesiologist for a supervised return-to-sport program once the clinical phase is complete. Practitioners share notes through Jane App so each person who sees you has the full picture.

Does the clinic direct-bill extended health, ICBC, or WorkSafeBC?+

The clinic direct-bills most major extended health insurers, ICBC Enhanced Care, and WorkSafeBC. When direct billing is set up you pay nothing at the desk for the covered portion of each visit. Bring your insurance card and claim details to the first appointment. For ICBC, you also need your claim number and the name of your recovery specialist or adjuster.

Where is the clinic and what are the parking arrangements?+

Medstar Sport Physio is at 1325 Marine Drive, North Vancouver, BC V7P 3E5. Street parking is available on Marine Drive and on the side streets just off the clinic. There is also a small surface lot adjacent to the building. The clinic is accessible by bus via the Marine Drive corridor. Phone: (604) 988-5411.

Book your appointment

Recover faster, perform better.

Same-week appointments available. Direct billing with most insurance providers.

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