WorkSafeBC physio
Hurt at work? We deal with the paperwork.
WorkSafeBC covers physiotherapy after a workplace injury — usually with no upfront cost to you. Send us your claim number and we'll book you in this week and handle the rest.
How it works
Four steps. We do most of them.
Step 01
Report the injury
Tell your employer the day it happens. Your employer files a report with WorkSafeBC, and you file a worker's report online or by phone (1-888-967-5377).
Step 02
Get a claim number
WSBC issues a claim number — usually within a few days. Bring it (or send it) when you book your first session.
Step 03
Come in for assessment
Initial assessment, hands-on treatment, and a written plan that satisfies WSBC reporting requirements.
Step 04
We bill WSBC directly
You pay $0 for covered visits. We handle progress reports, return-to-work documentation, and any extensions.
What's covered
Treatment, reporting, and return-to-work.
WSBC pays for the care you need to recover and the documentation your employer needs to support a safe return-to-work. We handle both sides.
- Initial assessment and treatment plan
- Hands-on physiotherapy — manual therapy, IMS, exercise rehab
- Modalities where indicated — laser, shockwave, TECAR
- Progress reports to your case manager
- Return-to-work and work-hardening planning
- Coordination with your GP and employer when needed
Send us your claim
Got the claim number? We'll do the rest.
We'll call you within 2 business hours to book your first session. If you don't have the claim number yet, send it anyway — we'll book you in and chase the paperwork in parallel.
WSBC FAQ
The most common questions.
Do I need a referral?+
No. You can self-refer to physiotherapy under a WSBC claim. We just need your claim number to direct-bill.
What if my claim is still being adjudicated?+
We can often see you while the claim is pending. If WSBC ultimately denies it, we'll talk through your options — but most claims resolve in your favour when there's a clear workplace mechanism.
Do you write the reports my case manager needs?+
Yes. Initial reports, progress updates, and return-to-work documentation — all included in WSBC coverage and submitted on time.
Can I see you alongside another physio?+
Generally WSBC funds one provider per discipline at a time. If you want to switch providers to us, that's straightforward — we can handle the transfer.
What if I'm not approved for more sessions and still hurting?+
We help with extension requests. If WSBC won't extend, we'll talk through extended-health options or self-pay rates — whichever makes sense.
Will my employer find out the details?+
Your employer is notified about return-to-work readiness and any restrictions, but not your specific diagnosis or treatment details. WSBC is the intermediary.
Coverage details are based on WorkSafeBC policies current at time of writing and may change. We confirm your specific coverage with WorkSafeBC before your first session. This page is for general information only and does not constitute legal or insurance advice. For authoritative information, visit worksafebc.com.