Key takeaways.
- If the crash happened in BC, you are generally eligible for ICBC care, even if you live elsewhere or drive an out-of-province vehicle.
- Coverage details can depend on your situation. Confirm the specifics with ICBC when you report the crash.
- You can usually start treatment while you are still in BC, once you have a claim number.
- If you need care after you leave, you may have to arrange treatment in your home province. Talk to your ICBC recovery specialist before you go.
The general rule for a crash in BC.
As a general rule, if the crash happened in British Columbia, you are usually eligible for ICBC care and recovery benefits. This can be the case even if you live in another province, are only visiting, or drive a vehicle registered outside BC. What matters most is where the crash took place, not where you are from.
We want to be careful here. This is the general pattern, not a guarantee about your claim. Coverage can depend on the facts of your case, your own insurance, and how ICBC assesses the crash. There are nuances, so confirm the specifics with ICBC directly. We do not decide your coverage. ICBC does.
This page is for general information only. It is not legal or insurance advice, and it is not a diagnosis. Before any treatment starts, a clinician needs to assess you in person.
Getting started while you are visiting, or before you travel home.
If you have an urgent injury, get medical care first. Call for help or go to hospital. The steps below are about your ICBC claim and recovery, not emergency care.
Once you are safe, the path is the same as it is for a BC resident. Report the crash to ICBC. Get a claim number. Then get assessed promptly so a treatment plan can start while you are still here. The sooner you do this, the more we can fit in before you head home. We walk through how to do each step in our guide to getting a claim number and booking.
Continuing care after you leave BC.
Many out-of-province visitors need more recovery time than a short trip allows. If that is you, you may need to arrange treatment in your home province to keep going. This is common, and there is a process for it.
The key is to plan it early. Talk to the ICBC recovery specialist assigned to your claim about what care you can access once you are home and how it gets approved. We can time your last visits with us around your travel and share notes that help your next clinician pick up where we left off. Our guide to working with your recovery specialist explains who they are and what to ask.
What is covered while you are here.
While you are in BC with an open claim, you can usually access the same pre-approved Enhanced Care treatments as anyone else injured in a crash. That often means you can start approved care, including physiotherapy, in the first weeks without waiting for ICBC to sign off on each visit.
We confirm your coverage with ICBC before your first session and bill ICBC directly for covered visits, so there is usually nothing to pay upfront. For the full list of what is included and how the early weeks work, see what ICBC covers.
A note on the details
Coverage for out-of-province and visiting drivers can vary with the facts of each crash. We have set out the general pattern here to help you get started. We have not stated what applies to your specific claim, because only ICBC can confirm that. Please check your own situation with ICBC when you report the crash.
Common questions.
I am from out of province and was in a crash in BC, am I covered?+
Generally yes. If the crash happened in BC, you are usually eligible for ICBC care and recovery benefits, even if you live in another province and drive a vehicle registered elsewhere. There are details that can affect your situation, so confirm the specifics directly with ICBC when you report the crash.
What if the crash happened outside BC?+
That is a different situation. Coverage for a crash outside BC usually depends on your own insurer and the rules where the crash happened, not on ICBC Enhanced Care. We cannot tell you what applies. Contact your own insurance company and, if you have an ICBC policy, ICBC, to find out what covers you.
Can I start physiotherapy while I am still visiting BC?+
Yes. Once you have a claim number, you can usually start pre-approved Enhanced Care treatment, including physiotherapy, while you are here. We confirm your coverage with ICBC before your first visit.
What happens to my treatment when I go home?+
You may need to arrange care in your home province to keep recovering after you leave BC. Talk to the ICBC recovery specialist on your claim before you travel home so the handover is clear. We can help you plan the timing of your last visits with us.
Related reading
Got a claim number?
